My iPhone showed a service warning for the battery, so I scheduled a service appointment through the official Apple support page. The next day, I went to the Apple Authorized Technical Service, as directed by Apple support, to have my phone's battery replaced. My phone had never been serviced before, and I handed it over in perfect condition. An hour later, when I received my phone back, the battery had not been replaced, the phone casing was damaged, the screws were stripped, and it was left in a state where it could not be opened again. They admitted they could not fix it and suggested I take it elsewhere. Trusting Apple support, I went to an authorized service provider, and due to their negligence, I suffered thousands of liras in damages. Since Apple support is also complicit in this situation, I declare that I will pursue my rights through all legal channels. The most surprising part is that when I contacted Apple support, they strung me along for three days only to tell me they could not do anything. I trusted Apple support when I went to this service center, and I trusted them again when I handed over my product, but the outcome was a complete disappointment.
I entrusted my phone to the Apple Zorlu Center service, only to be told that unauthorized repairs were detected, and they wanted ₺48,800 for the fix. Despite the device not being under warranty, I refused to accept this staggering amount without proper documentation. The authorized personnel at the ...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
I sent it to the service center twice, but they opened it up without Apple knowing and said I messed with it, so now my warranty is void. At first, they told me everything was cool with the device, but unfortunately, things just got worse. So, I sent the device again and they were like, "Yeah, the s...
I still can't believe what I went through with Apple in Turkey. With only 10 days left on my warranty, my iPhone 11 developed a service issue out of nowhere. I took it to Markantalya Troya, and they sent it to the service center, where I had to wait for 20 days. Finally, they sent a completely new r...
I contacted Apple Support regarding my iPhone 13 Pro issues, including muffled sound, crackling noises, and erratic volume changes through the Top Speaker. They advised me to send it to Genpa Etiler Central Service for repairs. Since I figured I might as well, I requested a paid battery replacement,...
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