I downloaded the “YouCam Makeup” app from the Apple Store. In the app description, it clearly stated that there was a seven-day free trial. I only clicked to start the free trial, but ₺3,000 was instantly charged to my card, and a one-year subscription was automatically activated. However, I had selected only the seven-day free trial option, and I canceled the subscription within an hour of downloading the app.
Following this, I immediately filed a complaint with Apple, but I haven’t received any response yet. The payment was charged to my QNB Finansbank card, and there’s no transaction reference number shown in my Apple account for this purchase. I also noticed hundreds of similar complaints in the App Store reviews from other users who experienced the same issue. I truly don’t understand how this app is still allowed to remain on the platform. It’s unacceptable for users to be misled and charged in this way.
I never used the app beyond that initial hour — I only intended to try the free trial. Therefore, I request an immediate refund of the ₺3,000 that was wrongfully charged to my account.
Picsart advertised a 7-day free trial, so I decided to try it out. However, I no longer use the app and was shocked to see that ₺500 was charged to my card without my intention to subscribe. I filed a complaint with Apple, but they informed me that they couldn’t process a refund. This is unacceptab...
I downloaded an app from the Apple Store intending to try its free version. However, on the same day I installed the app, ₺1500 was charged to my card without my consent or knowledge. This was for one of the app’s highest subscription plans, despite the free trial period not even being over. My card...
I accidentally purchased a FaceApp subscription even though it clearly said there was a 7-day free trial. The moment I clicked to start the trial, it instantly processed a full purchase without warning. I never intended to buy a yearly plan and I am urgently requesting a refund of the ₺1000 that was...
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