Lately, the customer service at Ann Taylor has been quite disappointing. After realizing that the dress I had ordered didn't fit properly, I promptly returned it the following day. I had no trouble getting a return label from their website. Even though I returned the product with its tag, provided proof, and tracked the delivery to the warehouse, my refund has still not been issued. I'm having trouble getting in touch with customer service. I've exhausted all possible avenues of communication – phone, live chat, and email – but unfortunately, I haven't been successful in reaching out. I received a standard email stating that they are currently conducting a comprehensive investigation and will proceed with my refund if it is approved. Absolutely abysmal customer service.
I have been a dedicated customer of Ann Taylor for approximately 6 years. When the pants I ordered arrived, they felt a little snug. Furthermore, the appearance was not as stylish and sophisticated as depicted in the website images. I returned it the same day because I didn't like it. Based on the t...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
A couple of days ago, I made a purchase of some pants from Ann Taylor. I haven't been this impressed with a product in a while, so when I saw it on sale, I didn't hesitate to make the purchase. However, when I checked the next day to see if the order had been shipped, I noticed that my previous home...
I’m incredibly frustrated with my recent experience with Zara’s return process. I ordered several items, but they were much too large and unwearable. ...
Zalando's performance has lately been absolutely disappointing. I ordered but never got anything as their end had a problem. Though I could see the tracking was problematic, there was little I could do personally to correct it. Customer service was utterly useless when I got in touch and they merely...
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