I purchased a Stanley Quencher Tumbler with Straw, White (Frost), 1.18 Liters, from Amazon for 1,550₺. The product arrived today, but there is a dent at the bottom, and the paint is peeling in several areas. Additionally, it was shipped without a box or any protective packaging, just placed inside a paper bag. Because of this, the item was damaged, and since I intended it as a gift, I have been left in a difficult situation. My order number is 407-8750944-9232361, and the seller is listed as Amazon. Since the product now costs around 2,500₺, I am not requesting a refund but an exchange. I would like a new, undamaged replacement product to be sent to me as soon as possible, as this was purchased as a birthday gift.
On August 15, I placed an order for a Stanley thermos from Amazon with the order number 403-1878363-3124331. Even though it was more expensive compared to other platforms, I chose Amazon because I trusted its reliability. Today the product arrived, and I couldn’t believe that such a big company woul...
On July 17, 2023, I bought a Stanley Trigger thermos. I later received an email from Amazon stating that Stanley had issued a recall for the thermos. However, Amazon refused to refund me because I did not return the product immediately. By the time I finally sent it back, a significant amount of tim...
The Cosori Airfryer I purchased on May 15 through Amazon became defective and its coating peeled off. I requested a repair, but I was offered a return instead. I returned the product via MNG Kargo (now DHL), and the process was initiated under order number 402-0123705-5468308. Despite a long time pa...
I purchased a steel thermos from Amazon for a total of 597.00 TL, including shipping and customs. The product was supposed to be sent from abroad, but it's been a week and the seller withdrew it from shipment. I was informed by Amazon representatives that an issue occurred and was instructed to repu...
I ordered a Lego set from Amazon Turkey, from an Amazon seller no less, and it arrived to me in an unbelievably horrible condition. The box was torn, randomly taped over, and the pieces inside were thrown into a grocery bag. What kind of carelessness, what kind of disrespect is this? On top of that,...
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