1
Zehra is completely dissatisfied with the result

Defective Coffee Machine from Amazon

Zehra
July 08, 2023 1:46 pm
14

After only two weeks of use, the coffee machine I purchased from Amazon began to malfunction. I wasted no time and returned it within the time frame specified for returns. I've been communicating with the customer service department via message since last month. They keep assuring me that the problem has already been reported to the warehouse, but I have to wait. Nonetheless, they informed me today that the product is severely damaged and that they will not issue a refund because the return window has passed and I am too late to return it. I trusted the seller because the item was fulfilled by Amazon. I can't help but feel like an innocent bystander. Shouldn't the warehouse ensure that the product is free of flaws before shipping it out? What was the impetus for the sale in the first place?

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Gülşah is completely dissatisfied with the result

Amazon's Faulty Coffee Maker and Missing Refund

Gülşah
June 17, 2023 1:29 pm
16
1
Havva is completely dissatisfied with the result

Amazon Refused To Refund Us For Broken Bread-making Machines

Havva
April 13, 2023 12:16 pm
18
Amazon Refused To Refund Us For Broken Bread-making Machines
Amazon Refused To Refund Us For Broken Bread-making Machines
Amazon Refused To Refund Us For Broken Bread-making Machines
1
Mehmet is completely dissatisfied with the result

Amazon Turkey Fails to Deliver Replacement for Faulty Philips EP4346/70 Espresso Machine

Mehmet
July 26, 2023 3:49 pm
20

Faulty Homend Tea Maker, Unresolved Amazon Returns

Mustafa
August 28, 2023 1:57 pm
18
Faulty Homend Tea Maker, Unresolved Amazon Returns
Faulty Homend Tea Maker, Unresolved Amazon Returns
+1
5
Ali is very satisfied with the result
Resolved

Amazon Return Issues and Suspended Warranty

March 22, 2023 9:59 am
9
Report a Similar Issue