I purchased a Kingston 128 GB Flash Drive from Amazon Turkey on October 16, 2022, but it was never delivered. I filed a complaint with the Consumer Arbitration Board. On May 31, 2023, a decision was made in my favor. I contacted Amazon four times, providing them with the necessary files via email. As of July 12, 2023, Amazon Turkey has still not taken the required action. I am lodging complaints against both Amazon Turkey and Gök Bilişim Gıda Tekstil İnşaat Dış Ticaret ve Sanayi Ltd. Don't keep me waiting any longer; abide by the decision of the Arbitration Board. By talking about what happened to me, I hope to shed light on the problems I've had and encourage Amazon Turkey to put customer satisfaction first and take care of problems quickly.
I would like to bring to your attention that, despite the approval of my return request for the purchase I made on November 14, 2023, with Order No: 405-4288505-505****, the promised refund within 7-10 days has not been processed. In my conversations with customer service, I was informed that the re...
Amazon Turkey approached me in 2022 with an enticing offer for FBA, promising to store and advertise my products for free. Excited, I shipped my products in November, hoping for a successful sale. While my products were selling well on other platforms, they remained unsold on Amazon. I decided to re...
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
Dear Amazon Representative; Sony Bravia A90J Oled TV, which I bought on 17 July 2023, was expected to be delivered on 26 July 2023, but the product was not delivered. I bought the product for 41300 TL on Prime Day, but the price has increased and it is currently selling for 56116 TL, so I do not wan...
My order, placed through amazon.com.tr on 09.01.2024 with the order number 408-4994530-5139520, got canceled on 18.01.2024 as the product couldn't be obtained. I could comprehend such a cancellation if it were made by a marketplace seller, but when Amazon Turkey became the seller, I expected at leas...
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