Hello, I often have trouble with Amazon Turkey because the gift messages I write for the things I buy don't always get sent. It happened again this time. I bought four books and wrote notes in each one. I called customer service right after I placed the order to make sure they knew about the messages, but when my order came, the messages were gone. Instead of admitting their mistake and apologizing, they said, "We can't send you the missing ones, but you can return the items if you want." This shows that they don't care about their customers or help them after the sale. I don't know why they make us go through all this trouble after we buy something from them. Whoever forgot to send these gift messages should be held responsible, and I should get the things I'm missing. I'm sick of getting nervous every time I order something from Amazon Turkey. This is the third time my order has been wrong or missing parts.
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
I got a product from Amazon Turkey that had a big tear in the middle, so I didn't want to take it and asked for an exchange. But when I told Amazon Turkey's customer service what happened, they said they could only give me a refund and couldn't help me exchange the item. But here's the catch: when I...
Hello, I am writing to you from Turkey. I am an occasional shopper from Amazon.com. In my last purchase, I requested a product from Amazon Germany. The product arrived in Turkey and I waited for the cargo company to deliver it to me. However, I learned that the cargo company gave it to another cargo...
I have been using Amazon.com.tr intensively since it first entered Turkey. However, my recent experiences show that the Turkish branch of this company has started to exhibit the attitudes of established e-commerce companies in our country. In other words, they've stopped being customer-focused and h...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
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