I opened a damage claim with Allianz Insurance on January 10th, and it's been a month without any resolution. We've sent emails, but no response. We've emphasized the urgency, yet no one seems to care, and no deadline is given. Since last Monday, we've been waiting for the AKTÜ Eriya report. It's unbelievable that it hasn't come out yet, and there's still no timeframe. There's no one to reach by phone, it's a total disgrace. Isn't there a timeline for a process? Even a 3-day technical inspection took a week, I believe this is intentional. Tomorrow, the documents should be sent, and this nonsense should end.
Dealing with Allianz Insurance about my claim for earthquake damage has been a nightmare. The claim was opened on February 12, 2023, but I still haven't been paid, even though my file was ready and sent to them on May 2, 2023. It's not right! I've tried to get in touch with their customer service se...
Some want to terminate, but they don't give permission, others like me want to renew, but they don't start the process with an excuse. They do business without logic and rules. All documents are clear, I have the right to renew my policy, but they are stalling me for a reason I cannot understand. I ...
Due to an accident I was involved in on 18/11/2021, I submitted a permanent disability medical board report and filed a compensation claim with Allianz Insurance. Despite providing all the required medical tests and documents they requested, they have continuously delayed the process and prolonged m...
Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...
I am writing to express my dissatisfaction with the handling of my recent claim. I was involved in an accident where the other party, who is insured by Allianz, was found to be 50% at fault. Despite this, no representative from Allianz has inspected my vehicle, and the damage remains unaddressed.As ...
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