Aliexpress Delayed My Refund for Cancelled Purchase, Why the Wait??

November 15, 2023 2:18 PM237

On 11.11.2023, I purchased the product with order number 8179389423415501 from ZTUZAUTO company on the Ali Express website. When I received it, I realized that my address was not up to date and I canceled the order immediately. The refund has been generated but the payment has not yet been transferred to the account. When I looked at this site, I saw that many people are suffering from this problem. I request the company to make the payment as soon as possible. It is said that it is still being investigated. I canceled the order 5 minutes after placing the order. What are they investigating so much?

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