I just bought something on AliExpress and paid the customs tax. However, my order is stuck at customs, and I have to pay customs duty again. Even though I asked AliExpress for help, they don't seem interested in fixing the problem. They won't cancel my order, give me my money back, or even pay the customs duty. This is a frustrating and disappointing situation, and I feel like the site has let me down. From my point of view, AliExpress is not a safe place to shop online. I would strongly advise you not to shop on AliExpress if you don't want to lose your hard-earned money. From what I've seen, the site isn't reliable and doesn't put customer satisfaction first.
On July 27th, I placed an order on AliExpress (Order No: 3024290172381052), and to my surprise, there was no customs inspection as promised. Concerned, I immediately contacted both the seller and AliExpress, explaining that I needed to return the product because of this problem. However, AliExpress ...
I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I received products without any issues, but now it's a different story. They no longer accept returns, and when I've tried, they always find excuses to avoid it. Recently, I placed an or...
AliExpress disappointed me greatly, my go-to marketplace for inexpensive and varied things has become a source of irritation and disappointment. I've felt powerless and unsupported by the platform's customs regulations and return mechanism. Customs is one of AliExpress's biggest challenges. My order...
my $3,000 AliExpress order is stuck in customs, dealing with the vendor was a hassle because we had to use translators to talk in English. I've tried everything, but the merchant still won't take the return. Man, their customer service is seriously lacking. It's making me feel so helpless and frustr...
I purchased a product from Aliexpress over a month ago, but it couldn’t clear customs. I requested a refund, but they’ve only promised to return the product price, not the customs tax. Even this partial refund hasn’t been processed, and the status has remained “under review” for an entire month. Ho...
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