I purchased a product from Aliexpress over a month ago, but it couldn’t clear customs. I requested a refund, but they’ve only promised to return the product price, not the customs tax. Even this partial refund hasn’t been processed, and the status has remained “under review” for an entire month.
How can a review take this long? It feels like they’re just stalling. I expect Aliexpress to process my refund, including all charges, without any further delay. This lack of transparency and efficiency is unacceptable. I demand an immediate resolution and proper communication regarding the status of my refund.
My recent AliExpress transaction was never processed by customs and I never got my merchandise or a refund. The whole thing is really absurd. How is it possible for this kind of system to exist? It's disheartening that AliExpress hasn't gotten its act together yet. All I asked for was a refund, and ...
I just bought something on AliExpress and paid the customs tax. However, my order is stuck at customs, and I have to pay customs duty again. Even though I asked AliExpress for help, they don't seem interested in fixing the problem. They won't cancel my order, give me my money back, or even pay the c...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
I ordered a product from Aliexpress 4 months ago, but it never arrived. Despite no proof of delivery, Aliexpress has yet to issue my refund. When I requested a refund, instead of resolving the issue, they resent the product without my consent, which I no longer need. This delay and lack of attentio...
I made a purchase on AliExpress with order number 1106903907736693 and decided to cancel it. Even though a month has passed since the final refund date, I still haven't received my refund. This is extremely frustrating and unacceptable. I've reached out to customer service multiple times, but they h...
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