Alibaba Seller 'Moebel Mobilya' Did Not Deliver My Order or Respond for Months

Rahana
Rahana
Alibaba
December 30, 2024 12:32 PM92

I am very disappointed. Four months ago, I placed an order with 'Moebel Mobilya Ahsap Dekorasyon Sanayi Ve Ticaret Limited Sirketi'. I ordered flooring, seats, and a sofa, and the seller promised delivery within three weeks. However, the items have not been sent to this day. I have written and called several times, but the seller does not respond. Customer service was unwilling to help me either. It feels like my money has just disappeared. I will never order from Alibaba again.

Comments

Similar Complaints

Aliexpress Order Never Arrived, No Refund After 4 Months

Umut
September 13, 2024 1:19 AM155

I ordered a product from Aliexpress that was supposed to arrive four months ago, but it still hasn’t been delivered. To ...

1 Support

My Alibaba Order Not Delivered, No Refund Provided

Mehmet
Mehmet
Alibaba
September 25, 2024 12:20 PM49

My order #220233447001027553 was never delivered, and I requested a refund months ago. Since then, I have received no up...

1

Alibaba Didn’t Deliver My Order and Refused to Refund

Hayri
Hayri
Alibaba
May 23, 2025 11:33 AM79

I placed an order through Alibaba and paid ₺2680, but the product never arrived. When I reached out to request a refund,...

Alibaba Order Not Delivered—No Response from Customer Support

Ali
February 18, 2025 1:57 PM84

On December 26, 2024, I placed an order for four pairs of boots on Alibaba, expecting an international shipment. However...