On December 26, 2024, I placed an order for four pairs of boots on Alibaba, expecting an international shipment. However, the order has not arrived, and there has been no update on the delivery status.
I contacted Alibaba’s complaint department, but they have not responded. My messages are being ignored, and their customer service phone lines are not answering. It is extremely frustrating to have paid for a product and received no assistance in tracking or resolving the issue.
Alibaba, I demand an immediate update on my order or a full refund! This is unacceptable customer service. Has anyone else experienced this? I need a solution now!
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
I placed an order on AliExpress (order number: 3039875453184964) on August 16, 2024, and the tracking number is 2710149709402. My package reached customs on August 26, 2024, and since then, it has been held there without any updates or resolution. I opened a dispute with AliExpress the same day, but...
I ordered a product from Alibaba in September 2024, but after months of waiting, it has still not arrived. I contacted both Alibaba and the seller, Baoding Ncel Electrical Technology Co., Ltd., multiple times to report that my order never reached me. I have repeatedly requested either the product o...
On December 17, 2024, I placed an order on Aliexpress (order number 1109923992078662). Shockingly, my order was intentionally and openly sent to a different name and address. I have repeatedly contacted customer support to resolve this issue, but all my messages have gone unanswered or dismissed. T...
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