Alibaba seller sent fake tracking info and stopped replying, how can I open a real dispute?

I purchased a television from the seller Skyline Produce Trading Company Ltd. on Alibaba and completed the payment via bank transfer. The shipment was initially tracked through a logistics company called www.erijasgloballogistics.upcoastcourier.com. I was informed that the products reached Kazakhsta...

I purchased a machine part from a Chinese seller through Alibaba.com. The product successfully passed customs controls in my country, but when I received the shipment, I realized that a completely different part was delivered instead of the one I ordered. I immediately opened a dispute and raised a ...

I placed an order through Alibaba and paid ₺2680, but the product never arrived. When I reached out to request a refund, I was met with dismissive responses like “we already informed you”, instead of genuine support or accountability. Despite messaging the seller multiple times, no one took respons...

On December 26, 2024, I placed an order for four pairs of boots on Alibaba, expecting an international shipment. However, the order has not arrived, and there has been no update on the delivery status. I contacted Alibaba’s complaint department, but they have not responded. My messages are being ig...

I am very disappointed. Four months ago, I placed an order with 'Moebel Mobilya Ahsap Dekorasyon Sanayi Ve Ticaret Limited Sirketi'. I ordered flooring, seats, and a sofa, and the seller promised delivery within three weeks. However, the items have not been sent to this day. I have written and calle...

I used to hear a lot about people getting frustrated buying stuff on Alibaba, which I was lucky to experience lately, things go great before you pay, sellers are super helpful and everything seems smooth but then, once you pay, it's like a whole new story. Some people get what they ordered, but othe...

I came across the CAT428F2 product on Alibaba.com and initiated communication with the seller via WhatsApp. After some back-and-forth, I decided to make a purchase and sent a substantial amount of €13,100, anticipating the delivery of the equipment. However, to my dismay, the promised material is ye...

I had placed an order on Alibaba, but what I received was not at all what I had expected or wanted. What is this...? And you're not going to refund my money? All these advertisements are nothing but disappointing. I'm disappointed that it's all a lie. Why on earth is this system allowed? Millions of...

I'm concerned about the two toy cars I bought from Alibaba. I placed the order a long time ago, but I haven't heard anything from the shipping company. I'm not sure what's going on, and I'm getting frustrated. Perhaps the pandemic is causing a delay, or there is an issue with the shipping company. I...

I made a purchase on Alibaba.com about a month ago, but I still haven't received my item. In spite of using the provided tracking number, I have been unable to locate any information regarding the status of my shipment. Despite my best efforts, I have not been able to reach the seller for a resoluti...