My flight VF153 with PNR code 2G7DQQ, which was scheduled to depart from Istanbul Sabiha Gökçen to Ercan Airport at 06:45 on April 5, was delayed for about 4 hours and we could only board the plane at 11:00. Moreover, there was only half an hour between the announcement of the new departure gate and its closing. Considering that I experienced a 4-hour delay, I have the right to claim compensation according to the relevant regulations under passenger rights. I kindly request detailed information about the reasons for the delay and the compensation process, as well as how the compensation I am entitled to will be paid to me.
On August 31, 2025, during my Ajet flight VF504 from Stockholm to Ankara, I experienced a serious delay. Although the scheduled departure time was 17:25, the flight did not take off until 21:00. During this period, I was not given any information. The delay lasted a total of 3 hours and 35 minutes, ...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
Dear AJet Representatives, I am writing to formally express my dissatisfaction and request compensation regarding flight VF3307 scheduled for May 27, 2025, from Samsun Çarşamba to Istanbul Sabiha Gökçen Airport. The flight was initially delayed by 20 minutes, then 35 minutes, and eventually by 1.5 h...
On the October 29, 2024, 18:20 Çukurova - Esenboğa flight, there was a delay of nearly 4 hours, yet we received no reasonable explanation. We were only informed about the delay 15 minutes before the scheduled departure. How can a 4-hour delay happen, and how can they inform us at the very last minut...
Dear AJet Guest Relations Team, I am writing to officially submit my claim for compensation under EC Regulation No. 261/2004 due to a delay exceeding 5 hours on my flight SAW–Tehran (VF182) on 9 August 2025. Passenger: • Name: Zahra S*** • Booking Reference: 1088-288-198 • Date of Travel: 8–9 Augus...
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