On August 31, 2025, during my Ajet flight VF504 from Stockholm to Ankara, I experienced a serious delay. Although the scheduled departure time was 17:25, the flight did not take off until 21:00. During this period, I was not given any information. The delay lasted a total of 3 hours and 35 minutes, which negatively affected my travel plans. Although I have frequently faced delays with Ajet before, this was the first time I encountered such a long one. I contacted customer service about the issue, but I was only told that my food and beverage expenses could be covered and that no compensation would be paid under EU261. However, according to European Union Regulation 261/2004, passengers are entitled to compensation in such cases. My reservation code is 33GGGU. I had no additional expenses, but I request that Ajet pay me the compensation I am entitled to under EU261 for this flight.
Dear AJet Representatives, I am writing to formally express my dissatisfaction and request compensation regarding flight VF3307 scheduled for May 27, 2025, from Samsun Çarşamba to Istanbul Sabiha Gökçen Airport. The flight was initially delayed by 20 minutes, then 35 minutes, and eventually by 1.5 h...
On July 30, 2025, the Ajet flight VF4123 from Bingöl to Ankara, scheduled to depart at 13:30, was first delayed due to a lack of fuel and was rescheduled for 16:30. Eventually, the flight took off at 17:30. Upon arrival in Ankara, we were informed that our baggage had been left behind in Diyarbakır ...
On Friday, July 25, 2025, we booked connecting flights for 3 passengers from Ankara (ESB) to Istanbul (SAW) to Dubai (DXB). We planned everything in advance — obtained our visas, packed our luggage, and prepared for our trip. However, AJet informed us that flight VF3007 from Ankara to Istanbul, orig...
I had a round-trip Ankara-Paris flight with Ajet Airlines ticket number 2042420993384 with a connection in Istanbul. We missed the Istanbul-Ankara flight because our Paris-Istanbul flight dated January 25, 2025 was delayed. For this reason, we had to take the Istanbul-Ankara flight on January 26, 20...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
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