Dramacove Subscription Created Without Consent

I recently discovered that a subscription called “Dramacove Irvine USA” was automatically placed on my account after I watched what was presented as a free series on Facebook. I did not knowingly agree to any paid subscription, and I was not clearly informed that charges would be taken. On 16 October, £3.01 was taken from my account by Dramacove. On 23 October, there were also two attempted online payments of £14.96 each, which my bank declined. I have not been able to find any link, account page or contact option to cancel this subscription, so it continues to attempt to take money from my account without my clear consent. I request that this Dramacove subscription linked to my name, Paul Odiaka, be permanently cancelled as soon as possible so that no further payments or payment attempts can be made from my account. I would like written confirmation that the subscription has been removed and that no further charges will be requested in the future.

Comments