On the October 29, 2024, 18:20 Çukurova - Esenboğa flight, there was a delay of nearly 4 hours, yet we received no reasonable explanation. We were only informed about the delay 15 minutes before the scheduled departure. How can a 4-hour delay happen, and how can they inform us at the very last minute? How can everyone involved just disappear without taking any responsibility? When I asked about canceling my ticket and getting a refund, I was told there would be a deduction from the refund. How is it possible for A Jet to make a deduction on a refund for a delay they are responsible for? I request compensation for my inconvenience and will pursue my legal rights.
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
I would like to share the issue I experienced with my October 26, 23:55 Ajet flight from Istanbul Sabiha Gökçen to Sharm El Sheikh (PNR: vg653007). Initially, I was informed that the flight was delayed by 15 minutes, but afterward, there was no announcement or notification regarding the cancellation...
My flight VF153 with PNR code 2G7DQQ, which was scheduled to depart from Istanbul Sabiha Gökçen to Ercan Airport at 06:45 on April 5, was delayed for about 4 hours and we could only board the plane at 11:00. Moreover, there was only half an hour between the announcement of the new departure gate and...
On October 2, 2024, we purchased a ₺4000 ticket to bring my brother from Diyarbakır to Sabiha Gökçen for a funeral. However, realizing he wouldn’t be able to make it to the airport in time despite all efforts, we put the ticket on hold. Now, we want to use the same ticket for the same route on Janua...
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