I recently flew from Sabiha Gökçen to Amsterdam on Ajet flight VF1 with another passenger. We specifically paid extra for a Premium flight, selecting seats in a row with only two seats for added comfort. However, without any explanation or effort to resolve the issue, the plane was changed, and we were placed in a cramped row with three seats. This is completely unacceptable.
I paid extra due to health reasons for comfort, only to end up in the middle seat. I demand immediate compensation for the additional amount paid, as well as an explanation for why this change occurred. I will be addressing this issue across all social media platforms, complaint websites, and even with CİMER. For a 4-hour flight, this situation is absolutely unacceptable, especially when extra money was paid for seat selection.
AJet Airlines treated my elderly and disabled relative with complete disrespect. We paid an extra ₺2,000 to select a premium seat specifically for comfort and accessibility. However, once onboard, AJet staff reassigned the seat without our consent—assuming that because the passenger was elderly, the...
We bought a ticket from Istanbul Sabiha Gökçen with Ajet company to fly to Egypt Hurghada. I bought myself a seat number 1, I chose the seat number 1B for my girlfriend. However, when we entered the system and looked at the system, my girlfriend, seat number 2A was assigned. This clearly shows there...
For my October 5, 2:10 p.m. Istanbul–Izmir flight, I purchased both my ticket and seat through the AJet mobile app. However, instead of the seat I originally selected, I was assigned a different seat, and I was never informed of this change. When I noticed the issue and contacted customer service, I...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
On September 16, 2025, during my AnadoluJet flight from Brussels to Istanbul Sabiha Gökçen, I purchased seat 1F in the front row, which included meal service, by paying an extra fee of €119.41. However, during the flight, I was moved to seat 26F on the grounds of a “pilot instruction,” which meant I...
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