I transferred $230 (₺) to my Airwallex account on February 4th, but it still hasn’t arrived—and it’s been over two weeks! The only mistake I made was entering my nickname instead of my full legal name. The IBAN was correct, yet the money never made it to my account. I’ve checked using the reference number, and the bank says the funds were never deposited.
To make things worse, the money hasn’t been refunded to my Tango account either. I’m completely stuck, with no one clearly responsible for resolving this. Who am I supposed to talk to? There’s no direct support, no proper follow-up, and I’m just left waiting with my money missing.
On February 4, $230 appears to have been deposited into my account via Airwallex through the Tango app, but it hasn't been deposited, and I can't find anyone to address the issue. When I asked my bank about the reference number given through Tango, they said there is no such reference number. It appears deposited on Tango, and I also wrote to Airwallex customer service but am not receiving a response.
On January 8, 2025, I requested a $25 (₺) withdrawal from my Tango account through a provider using Airwallex. It’s now been 12 days, and the money still hasn’t arrived in my bank account. On Tango, the transaction shows as “transferred to your account,” but my IBAN shows no trace of the payment. I...
I made a withdrawal from my Tango account, and I received a message saying the money was successfully deposited. However, nothing has reached my bank account. This is extremely frustrating, and I urgently need someone to assist me with this issue. Previously, I used a different payment method, and ...
Three days ago, I made a withdrawal from my Tango account through Airwallex, but the money has still not arrived in my bank account. I’ve waited patiently, but after reading similar complaints online, I felt the need to speak up and ask: is anyone else having issues withdrawing funds via Airwallex? ...
My ₺136.96 withdrawal via Airwallex appears to have been approved and marked as sent on March 5 at 07:14, but the money still hasn’t reached my bank account. I contacted my bank to check, and they confirmed that no funds have arrived. I’ve been trying to get support from Tango customer service for a...
I've been trying to withdraw my money from Tango via Airwallex for days now, and the funds just keep getting returned to my account instead of landing in my bank. I've re-initiated the withdrawal process multiple times, and still, nothing has arrived in my bank account. I've been dealing with this i...
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