I booked an apartment through Airbnb with Newinn Serviced Apartments. Shortly after, I received a cryptic message: 'Hello, you've made a reservation for Alanya, is that correct?'
Concerned I might have chosen the wrong location, assuming the company operated in Istanbul, I opted to cancel for a correct rebooking. To my dismay, Airbnb informed me that no refund would be issued.
Contacting the company directly, a representative assured me the reservation was indeed for the correct place in Alanya. Unfortunately, by then, I had already canceled. Requesting to reinstate my original booking instead of a refund, I was met with yet another demand for a fee.
Charged for a place I didn't use initially, then facing a cancellation due to an odd message, no refund, and a new reservation fee, neither Newinn Serviced Apartments nor Airbnb has resolved my predicament.
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
Airbnb'den yanlışlıkla farklı bir konumdan rezervasyon yaptım, rezervasyonu yaptığım gibi iptal ettim. Param iade edilmiyor. Müşteri hizmetleri yok, bir şey yok, I accidentally made a reservation in the wrong location on Airbnb and immediately canceled it. However, despite canceling right away, my p...
The host insists that their place is completely booked for the dates I had reserved and requests that I cancel, acknowledging their error. Unfortunately, if I decide to cancel, I won't receive any reimbursement. I requested them to cancel, but they adamantly refused, stating "I am unable to cancel."...
As an Airbnb host, they insist that their place is completely booked for the dates I requested for my reservation and request that I cancel, attributi...
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