Airbnb locked my account without giving me any explanation and I haven't heard back from their support team, even after talking to someone named Paolo. I feel like they only prioritize customers who speak English. I had to rely on my friend to help me communicate with the support team, but unfortunately, we still haven't received any answers. I wish they would give me more information about what's going on. They're reviewing my account and reviews, but I haven't been told anything. I demand answers from Airbnb. This is unacceptable.
I have been using Airbnb for years without any issues. I’ve booked accommodations in Turkey and several other countries, consistently maintaining a perfect rating with no disputes or complaints from hosts. Suddenly, my account was closed without any explanation. The email I received from Airbnb sta...
I'm having a difficult time with Airbnb's host payment. I had a reservation from July 12 to July 18 (Confirmation No: HM9YMW9HCD) with a July 13 payment due. Communication has been difficult due to language barriers with foreign agents, despite multiple calls and support requests to their customer s...
I rented an apartment through Airbnb for a 2-month stay in Istanbul, Turkey, and I've encountered several problems with the property that urgently require attention. Unfortunately, the host has been completely unhelpful, and I’ve had to reach out to Airbnb for assistance. However, despite being in T...
I recently signed up for Airbnb, and the moment I entered my phone number and logged in, my account was locked for security reasons. I don’t understand how a brand-new account can be flagged for security when I’m just trying to get started. How is it that I can't even access my account or use the pl...
On February 7, 2025, I made a reservation through Airbnb but canceled it immediately. Airbnb assured me that I would receive a full refund, yet as of February 22, 2025, I have not received my money back. I contacted Airbnb customer support, and they blamed my bank, claiming there was an issue on th...
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