Airalo SSL error blocks me from using data while traveling how can I solve this problem?

81 Display

Xolvie Resolution Specialist September 24, 2025 11:55 am

Most SSL problems on mobile devices are caused by incorrect time, DNS, or VPN settings or certificates that are too old.

To clear SSL handshakes, set the Date and Time to default, update iOS or Android, turn off Airplane Mode, and try again.

For Airalo, make sure the eSIM's APN fits Airalo's guide, turn on Data Roaming, and then restart the phone. Save the APN again and try again if the data doesn't come back right away.

Any VPN, private DNS, ad/tracker blocks, or iOS "Limit IP Address Tracking" should be turned off. These can mess up SSL over cellular. Users say that data came back after turning these off.

❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

Vote

Related Complaints

Airalo eSIM Not Working in Turkey — iPhone User Reports TLS Error

Mubinakhon

I purchased a 15-day, $9.50 internet package for Turkey through the Airalo app using my iPhone 12 Pro Max. I made the purchase while in Tashkent, Uzbekistan, and took a photo of the QR code for setup. When I arrived in Istanbul at 9:30 a.m. yesterday, I tried to open the Airalo app, but I kept rece...

airalo-esim-not-working-in-turkey-iphone-user-reports-tls-error-1.jpg

Airalo iPhone App Keeps Showing ‘Server Not Found’ — No Fix After Update

Kübra

In May 2025, I downloaded the Airalo app on my iPhone 15 Pro Max and purchased an eSIM package for Japan, costing approximately $18 USD. The app worked perfectly during my trip; however, for the past three months, I have been completely unable to access it. Whether using Wi-Fi or mobile data, I con...

airalo-iphone-app-keeps-showing-server-not-found-no-fix-after-update-2.jpg

airalo-iphone-app-keeps-showing-server-not-found-no-fix-after-update-1.jpg

Airalo Blocked My Account With an SSL Error Before My International Flight

Мадина

I’m reaching out urgently as I’m unable to access my Airalo account because of an SSL error, and I have a flight abroad tomorrow. I had already purchased an eSIM and intended to depend solely on Airalo for my internet access during my travels. As a result, I chose not to seek out another SIM provide...

airalo-blocked-my-account-with-an-ssl-error-before-my-international-flight-1.jpg

I Bought Airalo eSIM for Albania but Got No Signal and Can't Access the App

Tuğba

About five hours ago, I purchased an eSIM data package for Albania through the Airalo app. The payment was processed successfully, but once I arrived in Albania, I couldn’t use the service at all. I’m using an iPhone 14 Pro, and the phone shows “No Service” with zero signal—completely unusable. Int...

i-bought-airalo-esim-for-albania-but-got-no-signal-and-cant-access-the-app-1.jpg

I Can’t Log Into Airalo App Due to SSL Error Right Before International Travel

Tuğçe

I’m urgently writing this because I can’t access my Airalo account due to an SSL error, and I’m flying abroad tomorrow. I had already paid for an eSIM and planned to rely entirely on Airalo for my internet connection while traveling. Because of this, I didn’t look for an alternative SIM provider or ...

I Bought Airalo eSIM for France but It Never Worked

Ali

Hello. On May 11, 2025, I purchased a 2GB Airalo eSIM package for France for $6. My spouse bought the exact same package as well. Today, after arriving in France, we spent hours trying to get the internet working on both of our devices. Unfortunately, despite following all the setup steps, the eSIM ...