On June 12, I purchased round-trip tickets through Mytrip for Air Montenegro flights 4O401 and 4O400, scheduled for August 29 (Istanbul–Tivat) and September 1 (Tivat–Istanbul). My reservation code is 11N875 and my ticket number is 1079-849-615. I paid 16,200 TL by credit card.
On July 19, I was informed that the airline had changed my flight and moved my ticket to August 30. In the same email, I was told that I could request a cancellation if I wished. I therefore submitted a cancellation request and the process was supposedly initiated. However, it has been nearly 45 days and I have received no update or resolution. Today, I was informed that Air Montenegro has declared bankruptcy and that my ticket will not be refunded. Mytrip directed me to the airline; the airline then stated that the matter must be handled by Mytrip. Despite multiple attempts via email, phone, and live chat, no solution has been provided.
Additionally, my ticket was an “flexible ticket,” and according to the terms, I had the right to change my travel date once for free. If I had been informed earlier about the airline’s bankruptcy and the fact that I would no longer be able to change my ticket, I would have postponed my travel to a later date. I request that my grievance be resolved and that my ticket fee be refunded.
I had booked a round-trip flight with Air Montenegro for a vacation planned from May 25 (departure) to May 28 (return). Unfortunately, due to unforeseen circumstances, I had to cancel my trip. I submitted a refund request for the flight tickets right away. Despite multiple attempts to contact the ai...
I booked a flight with Air Montenegro for August 8, and I planned my entire travel schedule—hotel, activities, and return flight—based on that original departure date. However, without informing or asking for my approval, the airline unilaterally rescheduled my outbound flight to August 9. The retur...
I booked an Air Montenegro flight from İzmir to Tivat on May 26. When my family (3 adults and 1 child) arrived at the airport, we were shocked to learn the flight had been canceled. Upon contacting customer service, they claimed they had sent a cancellation email on April 15 and that it was marked a...
I purchased round-trip tickets for two people from Air Montenegro under PNR: T9MW3A. Our original itinerary was scheduled for September 28, 2024, at 15:40 from Istanbul to Tivat, with the return flight on October 2, 2024, at 10:30 from Tivat to Istanbul. Without any prior notice or consent, Air Mont...
I had a confirmed ticket for an Air Montenegro flight from Tivat to Istanbul on September 1. When I arrived at the airport, I was shocked to be denied boarding—without any explanation. I wasn’t alone; nearly 60 other passengers were also refused boarding, while the rest of the flight went ahead as s...
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