Air Canada changed my flight schedule, how can I get a full refund?

If Air Canada changes your travel schedule significantly and it no longer meets your needs, you can obtain a full refund under their Passenger Rights policy.

Significant changes include flights that have been rescheduled by three hours or more, as well as changes that affect your connecting flights or travel plans.

Air Canada's refund policy applies to cancellations and significant schedule modifications initiated by the airline.

To seek a refund, go to Air Canada's "My Bookings" area on their website or mobile app and enter your booking reference and last name.

Select the impacted flight and follow the instructions to cancel and seek a refund.

For assistance, call Air Canada customer support at 1-888-247-2262, which is accessible 24 hours a day, seven days a week, or utilise their online refund form.

Refunds are normally processed within seven business days for credit card purchases and twenty days for other payment methods.

If you have any difficulty or delays in receiving your refund, we encourage you to offer your opinions or submit your complaints free of charge.