Air Albania Overbooked Tirana-Izmir Flight, Forced to Take Delayed Istanbul Transfer
September 5, 2024 5:29 AM103
On my Air Albania flight from Tirana to Izmir, the airline overbooked by five tickets, causing us to be rerouted through Istanbul with an additional 5-hour delay. To make matters worse, the company doesn’t offer online check-in, and we bought the tickets through Turna, but they didn’t send our ticket numbers at first. When we contacted customer service, they assured us that because it was a charter flight, we wouldn’t have any issues. They said our tickets were confirmed, but now we’re stuck dealing with this unnecessary delay.
