Our property Welcome Hotel Fort Mumbai, India is not listed on Agoda. Yet certain scamsters are showing images of our property and accepting bookings and payments from many guests. Kindly take urgent action. These scamsters present themselves as hotel managers and take bookings in the name of Agoda.com. Urgent action needs to be taken and many persons are being cheated.
On September 28, 2024, I made a reservation at Şişli Bomonti Hotel through Agoda (ID: 1384135544). When I arrived at the... hotel, the staff informed me that they do not work with Agoda and that scammers are using their hotel’s name to make non-refundable reservations and take people's money. I was sho
I booked a hotel through Agoda.com and received a confirmation, with the payment successfully taken from my account. I h...ave the reservation number, reference number, and an official confirmation, yet when I arrived, the hotel had no record of my booking. This is incredibly frustrating and disappoint
I booked a hotel for my vacation through agoda.com and was charged on my credit card. The reservation appeared confirmed..., and the hotel seemed legit—until I called the property the next day. That’s when I learned the shocking truth: the hotel clearly told me they do not work with Agoda, and they nev
I made a hotel reservation through Agoda for tomorrow and have already paid, but the hotel says they never received the ...payment and my booking isn’t confirmed. Agoda claims they didn’t pay the hotel either, leaving me stuck in the middle. I urgently need this issue resolved because the hotel is refu
After booking a hotel through Agoda.com, I called the hotel to ask about transportation. When they checked my reservatio...n, they said because it was made through Agoda, they would charge me extra fees. Today, I also contacted the hotel’s sales managers, who claimed my reservation doesn’t even exist.
