On September 28, 2024, I made a reservation at Şişli Bomonti Hotel through Agoda (ID: 1384135544). When I arrived at the hotel, the staff informed me that they do not work with Agoda and that scammers are using their hotel’s name to make non-refundable reservations and take people's money. I was shocked to find out that my reservation was not valid, and I had already paid. I am requesting a refund for the amount charged to my credit card for this fraudulent booking. Agoda, please take responsibility for this issue and refund my money immediately. This experience has been incredibly frustrating, and I expect a prompt resolution!
I frequently use Agoda for travel bookings, but my recent experience has been disappointing. For my stay from November 28-30, 2024 (ID: 1356622044), I noticed two separate charges for the same hotel. The payment for the stay was processed on November 23, 2024, but an additional charge of ₺5,615 was ...
On December 26, I made a booking through Agoda (Reservation ID: 1480550204) for a stay from January 6 to January 7, 2025. Shortly after, I realized I needed to change the reservation dates to December 26 to December 27, 2024. To rebook, I canceled the original reservation, only to discover that no r...
I made a reservation for the Business Life Boutique Hotel in Şişli, Istanbul, through Agoda for the dates of July 25-28, 2024. Despite receiving confi...
I made a homestay booking on Agoda for today, June 29th, 2024, for one night. After receiving confirmation from Agoda, I tried to contact the property host or agent to get my check-in details. Unfortunately, no one is responding to my email, chat messages, and the provided phone number is not valid....
On September 2, 2024, I booked a stay at Riva Bodrum Resort through Agoda for the dates September 15–18, 2024 (Reservation Code: 1646520843). While my booking shows as confirmed in the Agoda app, when I called the hotel directly, they informed me that my reservation does not appear in their system a...
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