Agoda Charged My Credit Card Without Permission for a Hotel I Never Booked

I booked a hotel through Agoda, but when I arrived at the hotel, they told me that my reservation was not showing up. Despite this, my credit card was charged. When I checked the app, there was no record of the reservation either. This is very frustrating as I trusted Agoda for my travel plans. I’m ...

I made a hotel reservation through the Agoda platform. Prior to completing the booking, it was clearly stated that I had the right to cancel the reservation without any deductions up until August 8th. We finalized the transaction, and the payment was processed. Two days later, due to a mistake on ou...

Agoda charged my credit card without my authorization, and I have been unable to reach customer service in any way. This is completely unacceptable! I later discovered that my personal information was shared, and a reservation was made in my name on another site. How is this even possible? I demand ...

While booking a hotel room through Agoda, I attempted to change the reservation dates, but the system somehow kept the old dates active. Despite modifying the selection, my card was charged based on the previous, incorrect dates. I noticed the mistake immediately and tried to fix it, but Agoda has b...

I booked a hotel for my vacation through agoda.com and was charged on my credit card. The reservation appeared confirmed, and the hotel seemed legit—until I called the property the next day. That’s when I learned the shocking truth: the hotel clearly told me they do not work with Agoda, and they nev...