Agoda Overcharged Me and Hasn’t Paid the Hotel for My Reservation
Excess payment and connection problem with Agoda regarding my hotel reservation ID 1351383880. During the booking stage, the total hotel price was ₺26,919.62, but Agoda withdrew ₺27,630.10 from my credit card. In addition, Agoda has not yet sent the payment to the hotel, even though they’ve already received it from me, and I will be checking out the day after tomorrow. The hotel has not been informed, and if they ask me to pay the fee again, can you imagine the trouble I’ll be in? My final complaint is that I couldn’t resolve the issue through Agoda’s help desk or website. If Agoda doesn’t solve this problem, I’m afraid I’ll have to cancel my future hotel reservations in Europe.
Regards,
B*** S***
b*****@hotmail.com
+90 542218****
Sure, here is the translated text: --- Dear Ethan, My complaint about the reservation at Hotel Ambrosia, Bodrum Turkey was already prepared in English and sent to Samet Fay with reference No: 30066888. Looking forward to hearing from you before leaving the hotel tomorrow morning. Regards, Bülent Süzen [email protected]
