I bought the Adidas Kantana Cblack Carbon shoes, and after just 4 months, they ripped along the side and tore at the inner lining. I returned the shoes to the store, expecting proper support and a factory inspection as promised.
Instead, they quickly responded by blaming me, saying the damage was caused by the user—not by a defect. They noted the tear on the left stripe and inner lining, but made it clear they weren’t taking any responsibility. That’s unacceptable.
I’ve used many Adidas products before and never experienced this kind of low durability. The fact that both Adidas and the retailer refuse to stand behind their product is incredibly frustrating. I paid good money (₺) for a shoe that didn’t even last half a year.
I will be filing an official complaint with the relevant authorities. Adidas, you need to reassess your warranty process and ensure your partners don’t push the blame onto your customers to avoid responsibility. This is not how loyal buyers should be treated. I demand a proper resolution.
We experienced a tear in the inner lining of adidas shoes. We sent the shoes twice for warranty through FLO store, and it was stated that there was neither a manufacturing defect nor user error. However, there is clearly an issue with the shoes, yet no action was taken under warranty. I wore the sho...
I think Adidas has seriously decreased the quality of their shoes. The pairs I bought start having problems within three to four months. Even though they claim to offer a warranty, they simply blame the customers for any issues with the shoes and won't accept returns. The mesh rips, shoes start maki...
I purchased a pair of Adidas shoes, and in less than a month, the toe area started separating, and the heel developed tears. Given the short time frame, this is clearly a quality issue, not normal wear and tear. However, when I sent the shoes in for warranty inspection, I was told it was a "user er...
I bought a pair of Adidas sneakers, and the toe area began to tear just a month later. I returned them to the store, and they were sent to the company for inspection. Meanwhile, I bought another pair from them. A month later, I received a message that left me speechless. Adidas claimed that the cond...
The Adidas brand sneakers I bought from the in-street store 6 months ago by paying a lot of money for them caused abrasion and tears on the back heel in a short time. Since the warranty period continued, I took it to the store and they sent my uncomfortable shoes again because the answer was not a m...
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