1xBet Deposit Funds Didnt Come

Deposited 200 dollars into my account balance at 1xbet, the Bridgewater Bank immediately transferred money on November 19th, but the money did not appear on my 1xbet acc. My ID at 1xbet - 1904876330. Naturally, I wrote to support about this, they asked me to wait 24 hours, and everything would have been fine if two days had not passed since the deposit. That situation is really discomfort and i start to worry about safety!