My 1win Withdrawal is Stuck - ID Verification Failed

My 1win Withdrawal is Stuck - ID Verification Failed
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Ferhat
June 18, 2025 10:37 am
102

They are refusing to send me my money! My withdrawal request is completely stalled, not moving at all. They told me I needed to complete identity verification, which I immediately did, following all their instructions. Yet, even after that, my withdrawal is still stuck. I even tried withdrawing via the crypto network, and that transaction is also frozen.

This is utterly unacceptable. My ID is 706451. Their customer service is completely useless, offering no real help or explanation. They're just holding my money hostage. This isn't just an inconvenience; it's a direct theft of my funds, and it's causing me immense financial stress.

1win, you need to fix this immediately! Release my funds and process my withdrawal now. I demand a prompt and satisfactory resolution to this frustrating ordeal. Stop with the excuses and the ineffective customer service. Fulfill your obligation and give me access to my own money!

July 28, 2025 3:34 pm (1 month after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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Comments

Dev
Dev

Is your problem resolved? Kindly let me know, as I’m facing the same issue. Did they refund your money? Please get back to me as soon as possible.

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