1Win Payment Delays and Unresponsive Support Leave Me Frustrated

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Poyraz
January 19, 2025 12:04 am
164

I initially deposited 2,000₺ on 1Win, but I never received any payment. Thinking it might have been a one-time issue, I deposited again, yet the money never appeared in my account. Customer service is completely inadequate—they take at least an hour to respond, and even then, the replies are unhelpful. Every time I reach out, they keep delaying by saying, "Wait another 24 hours," and this has been going on for over a week. Despite daily follow-ups, I’m left without a resolution and am on the verge of giving up on the money altogether. 1Win needs to address this immediately and provide proper support to its users.

July 28, 2025 4:59 pm (6 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving the problem. Sincerely, the 1win team.

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