1
Oğuz is completely dissatisfied with the result

I Deposited ₺24,000 into 1win but the Money Still Hasn’t Reached My Account

profile
Oğuz
April 05, 2025 12:25 pm
103

I’m extremely frustrated with 1win after depositing a total of ₺24,000 into my account, and not a single lira has been reflected. I made two separate deposits—₺4,000 and ₺20,000. For the ₺4,000 deposit, it’s been 10 days, and for the ₺20,000, 3 full days have passed with no update. I’ve spoken to customer support multiple times, but all I get is, “Please wait,” or “It can take up to 24 hours.” That timeframe has long passed, and now I’m being completely ignored.

This is a serious issue involving a large amount of money, and the lack of urgency from 1win’s support team is unacceptable. I expect this issue to be resolved immediately. I want my ₺24,000 either credited to my account or fully refunded without further delay. This experience has completely eroded my trust in 1win, and if this isn’t fixed soon, I will take further action.

Oğuz
Oğuz
July 25, 2025 12:34 am

Thank you

July 28, 2025 4:05 pm (3 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Best regards, the 1win team.

Similar Complaints

1
Galip is completely dissatisfied with the result

I Deposited to 1Win but Still Not Credited After 36 Hours

profile
Galip
March 06, 2025 12:20 am
54
1
Ömer is completely dissatisfied with the result

I Deposited ₺2130 on 1win But My Balance Still Hasn’t Updated After 3 Days

profile
Ömer
May 22, 2025 11:41 am
90
I Deposited ₺2130 on 1win But My Balance Still Hasn’t Updated After 3 Days

1win Deposit Issue: ₺5,000 Not Credited to Account, No Customer Support Response

profile
Hasan
January 10, 2025 12:31 pm
163
Report a Similar Issue