I have been using the 1win mobile app in India with an INR-based account, and since yesterday my account balance has completely disappeared from the app. The issue is still ongoing, and I am unable to see or use my funds. I did not make any deposits, withdrawals, or bets shortly before the balance vanished, so there was no activity that should have caused this problem. As soon as I noticed the issue, I tried basic steps such as waiting and checking again later, but the balance still does not appear anywhere in the app. I then contacted 1win customer support, and they answered my call only once, telling me to wait for one hour. Even though I waited much longer than that, I received no further response and the issue remains unresolved. I request the immediate restoration of my correct balance in my 1win account and a clear explanation of why my balance disappeared from the mobile app. I expect this issue to be handled urgently so that I can access and use my funds again.
I made a deposit on 1win last night around 9:00 PM, expecting it to show up in my account like it normally does—within 5 minutes. But this time, nothing came through. My money is gone, my account balance hasn't changed, and I received absolutely no confirmation or update. I tried to reach live supp...
I’ve been using the 1win app and won a significant amount, but I can't withdraw my money. The funds in the game have also disappeared without any explanation. They are quick to take your money within 5 minutes, but when it comes to payouts, they keep stalling and making excuses. I've been given the ...
I deposited money into my 1win account, but the funds never appeared in my balance. It’s now been over a month, and despite numerous attempts to resolve the issue, I still haven’t received my money back. The support team has been completely unhelpful throughout the process. When I first reached out...
I am writing regarding a pending withdrawal issue I am facing with 1win. Four days ago, I requested a withdrawal of ₹15,000 via IMPS from my 1win acco...
I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they...
