I have been using my 1win account from India for about six months on my iOS device without any issues until today. Earlier today, I placed a withdrawal request for ₹2,416 from my 1win balance and then contacted 1win support by e‑mail. They asked me to complete KYC, which I did as requested and submitted my documents correctly. However, right after completing the KYC process, my 1win account was suddenly blocked. I did not receive a clear explanation as to why my account was blocked, especially after following their instructions and successfully completing KYC. As a result, I currently cannot access my account or my ₹2,416 withdrawal. I request that my account be urgently reviewed, unblocked, and that my ₹2,416 withdrawal be processed without further delay, or that I be at least given a clear and detailed explanation and proof for any action taken against my account.
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they...
I had an active and verified account on the 1win betting site registered with the email address alfag2**@gmail.com. My account was already KYC verified when I was using the platform. I redeemed 1win tokens, played games, won around 3,400 INR, and also lost a similar amount, and my final remaining ba...
I am writing regarding a withdrawal issue I am experiencing with the 1win app. On 2 December, I requested a withdrawal of 46,000 Indian Rupees from my 1win account to my Union Bank account in Bangalore, Karnataka. Although more than 24 hours have already passed, the withdrawal is still pending and t...
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
