Today I made a deposit of R50 to my 1win account using Capitec. The amount was deducted from my Capitec account, but it has still not reflected in my 1win balance on the app. I have the payment proof and transaction reference from Capitec showing that the money was successfully deducted. I request that my 1win account be credited with the missing R50 as soon as possible based on the completed transaction and the proof of payment I can provide.
On 20 May 2026 at around 16:39, I deposited R40 into my 1win account using a bank transfer via the Capitec banking app. The amount was successfully deducted from my Capitec account and I have a proof of payment and transaction reference confirming that the transfer went through. However, my 1win acc...
On 30 April at around 13:24, I made a card payment of R40 from my Capitec Bank account to fund my 1win account. The amount was deducted from my Capitec account, but it never reflected in my 1win balance, so I am unable to play. I contacted 1win through their online support and was told to wait 72 ho...
I made two deposits on 1win using my Capitec debit card, but neither of them appeared in my gaming account even though the money was deducted from my bank account. The first deposit of $1 was made on February 10 at 7:20 p.m., and the second deposit of $1 was made today at 3:35 p.m. Both transactions...
On 20-05-2026 at around 7:57, I made a deposit of ₹1500 from my Indian Bank account to my 1win account using PhonePe UPI. The amount was successfully deducted from my bank account, but it has not been credited to my 1win balance. I have a transaction/reference for this ₹1500 payment from PhonePe/UPI...
On April 11 at around 2:30 PM, I deposited ₹500 into my 1win account (ID: 340726478) using PhonePe. The amount was successfully deducted from my bank account, but it has still not been credited to my 1win balance. I reported this issue to 1win customer support, but I have not received any response ...
