On 20 May 2026 at around 16:39, I deposited R40 into my 1win account using a bank transfer via the Capitec banking app. The amount was successfully deducted from my Capitec account and I have a proof of payment and transaction reference confirming that the transfer went through. However, my 1win account balance is still showing R0, as if no deposit was made. I request that the missing amount of R40 be immediately credited to my 1win account based on the proof of payment and transaction details I can provide if needed.
On 30 April at around 13:24, I made a card payment of R40 from my Capitec Bank account to fund my 1win account. The amount was deducted from my Capitec account, but it never reflected in my 1win balance, so I am unable to play. I contacted 1win through their online support and was told to wait 72 ho...
On February 9, 2026, at around 10:54 a.m., I made a deposit of $24 to my 1win account via Paytm. The amount was successfully deducted from my Paytm wallet, and the payment shows as completed with reference number 698979693956, but the deposit has not been credited to my 1win account. This is the fir...
I am experiencing an unresolved issue with a withdrawal from my 1win account to my Capitec bank account. On January 31, 2025, I requested a withdrawal of R2,000, but the funds were never received in my Capitec account. Within my 1win account, the withdrawal initially showed as “pending” and was lat...
I am writing about an unresolved issue with a withdrawal I made on 1win from my account with ID 52626***. On 3rd April 2026, I requested a withdrawal of ₹40,000 via IMPS. On your platform, the payment status shows as successful, but the ₹40,000 has not been credited to my bank account. After noticin...
On March 11, 2026, I deposited ₹8,299.98 from my Paytm account into my 1win account, but the amount has still not been credited to my 1win balance. In my Paytm transaction history, this payment is clearly marked as successful with Transaction ID 691003430920. After noticing that the amount did not ...
