Missing 1win Deposit After Capitec Debit Card Transaction

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Sisipho
February 20, 5:15 pm
11

I made two deposits on 1win using my Capitec debit card, but neither of them appeared in my gaming account even though the money was deducted from my bank account. The first deposit of $1 was made on February 10 at 7:20 p.m., and the second deposit of $1 was made today at 3:35 p.m. Both transactions are listed in my Capitec account as “online purchase,” but the total amount of $2 has not been credited to my 1win balance, and I have not been able to use this money to play.

I kindly request that the total amount of $2 be credited to my 1win account so that I can play as intended, or that you provide a clear explanation and solution regarding these missing deposits.

February 21, 12:16 pm (19 hours after complaint)

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