1win Keeps Users Waiting While Claiming Payments Were Sent

1win does nothing but stall people — it takes just one minute for them to accept deposits, yet when it comes to withdrawing your winnings, they make you wait more than a week. I submitted a withdrawal request for $480 twice. The first one was paid, but the second one remained pending and was never deposited. They told me I had to wait one week, so I did. After the waiting period, customer service claimed that the money had been sent to my account, but it never appeared.

I urgently request that the necessary action be taken and that my $480 withdrawal be credited to my account without further delay.

Account ID: 338151357
Request No: PMNT-3947881