1win Deposit Not Received And Marked Cancelled

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BHAWAR
February 16, 8:21 am
76

I made a deposit of 5,000 Rs to my 1Win account on 14 February at around 7:46 pm using the Paytm UPI method. The amount was successfully debited from my Paytm, and the transaction shows as completed with UPI/transaction ID 200144066112, but the money has still not been credited to my 1Win balance. I contacted 1Win support and was told that my money has not yet been received by their team, even though Paytm shows the transaction as successful. At the moment, I am stuck because the money has left my Paytm account but is not visible in my 1Win account. I request that my 5,000 Rs be credited to my 1Win balance as soon as possible, or that a clear and prompt solution be provided regarding this missing deposit.

February 16, 11:38 am (3 hours after complaint)

Hello! We have reviewed your account information and we would like to let you know that yours one request is currently under review. As soon as we complete the verification process, we will notify you. Our usual response time is within a week. Thank you for your patience and cooperation.

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