On 22 May, I made a deposit to my 1win account using Paytm UPI, but the money has still not been credited to my 1win ID even though the amount has already been debited from my bank account.
The payment of ₹16,000 was made through Paytm using my Punjab and Sind Bank account, and the UPI transaction/reference ID shown in Paytm is 306645899214. After noticing that the amount was not reflected in my 1win balance, I immediately contacted customer support regarding the issue.
However, I was only instructed to wait for 72 hours. Even after this waiting period passed, nothing was resolved. My 1win account balance still has not been updated, while the money has already left my bank account successfully.
This situation is extremely frustrating because the payment was completed from my side, yet the deposit remains missing. I request that the ₹16,000 corresponding to this transaction be immediately credited to my 1win account, or that the issue be urgently investigated and resolved without any further delay.
I am sharing all available payment details so the transaction can be properly traced and my missing deposit can be corrected as soon as possible.
On 20-05-2026 at around 7:57, I made a deposit of ₹1500 from my Indian Bank account to my 1win account using PhonePe UPI. The amount was successfully deducted from my bank account, but it has not been credited to my 1win balance. I have a transaction/reference for this ₹1500 payment from PhonePe/UPI...
I made a deposit of 5,000 Rs to my 1Win account on 14 February at around 7:46 pm using the Paytm UPI method. The amount was successfully debited from my Paytm, and the transaction shows as completed with UPI/transaction ID 200144066112, but the money has still not been credited to my 1Win balance. I...
I used Google Pay linked to my HDFC Bank account to deposit 2,000 INR into my 1win account on 5 April at around 3:18 a.m. The money was debited from my HDFC account and the Google Pay transaction shows as successful with UPI transaction ID 121094824632, but the amount has not been reflected in my 1w...
I have a 1win account (ID: 82106447), and on January 17, I made a deposit of ₹10,000 via bank transfer from my Punjab National Bank account. The amount was successfully debited from my bank account, and the transaction UTR is 708194640858. However, even after more than two months, the money has stil...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
