I am writing about an unresolved issue with a withdrawal I made on 1win from my account with ID 52626***. On 3rd April 2026, I requested a withdrawal of ₹40,000 via IMPS. On your platform, the payment status shows as successful, but the ₹40,000 has not been credited to my bank account. After noticing that the money had not arrived, I contacted 1win customer support. They informed me that the payment is successful from your side, but despite this, the amount is still missing in my bank account and I have not received the funds. I request that 1win urgently investigates this failed credit and ensures that the ₹40,000 is credited to my bank account as soon as possible, or otherwise clearly resolves the discrepancy so I do not suffer any financial loss.
On 17 December 2025, I requested a withdrawal of ₹10,000 from my 1win account (account name: Sekh Fardin P***, ID: 34569***) via IMPS. In the 1win system, this withdrawal is shown as successfully completed, but the money has not been credited to my bank account. After noticing that the amount was mi...
I made a withdrawal request of ₹50,000 from my 1win account via IMPS to my Axis Bank account on 30 November 2025 at around 10:03 PM. In the 1win system, this withdrawal is marked as “successful”, but the amount has still not been credited to my bank account even after more than 72 hours. I contacted...
I made a withdrawal from my 1win account (ID: 312769727) on March 19, 2026, at around 2:25 PM via IMPS for an amount of ₹50,000 to my HDFC bank account. The IMPS transaction status shows “successful,” but the funds have still not been credited to my bank account. I contacted customer support and wa...
On March 11, 2026, I deposited ₹8,299.98 from my Paytm account into my 1win account, but the amount has still not been credited to my 1win balance. In my Paytm transaction history, this payment is clearly marked as successful with Transaction ID 691003430920. After noticing that the amount did not ...
I requested a withdrawal of 20,000 rupees from my 1win account on 2 January 2026 via IMPS. On the 1win website, the withdrawal status is shown as successful, but the money has not been credited to my bank account. 1win I'd: 338310668 After seeing that the money did not arrive, I contacted 1win custo...
