1win Money Not Credited In My Bank Account
I am writing about an unresolved issue with a withdrawal I made on 1win from my account with ID 52626***. On 3rd April 2026, I requested a withdrawal of ₹40,000 via IMPS. On your platform, the payment status shows as successful, but the ₹40,000 has not been credited to my bank account. After noticing that the money had not arrived, I contacted 1win customer support. They informed me that the payment is successful from your side, but despite this, the amount is still missing in my bank account and I have not received the funds. I request that 1win urgently investigates this failed credit and ensures that the ₹40,000 is credited to my bank account as soon as possible, or otherwise clearly resolves the discrepancy so I do not suffer any financial loss.
Hello! We have checked your account details. At the moment, your withdrawal request is being processed and is undergoing standard verification with the payment system. We understand that this may be inconvenient for you, but there are no further actions required on your end at this time. As soon as the process is complete or there are any updates to the status, we will notify you immediately.
