1win Account Blocked After Making Withdrawal Request!
I am writing regarding a serious issue with my 1win account, which was blocked right after I requested a withdrawal. I am from India and use 1win with the account ID 366695***. On the previous day at around 3:00 p.m., I requested a bank transfer withdrawal of ₹37,000, and after approximately one day, in the afternoon of the next day, I discovered that my account had been blocked. When I contacted your customer support, I was informed that my account was blocked for allegedly violating clause 12.8. I strongly disagree with this, as I have not violated this clause or any rules to my knowledge. The timing of the block, which occurred only after I made the withdrawal request, makes the situation even more concerning, especially since my ₹37,000 withdrawal has not been credited. My clear expectation is that my ₹37,000 withdrawal should be approved and credited to me as soon as possible, since the account was blocked only after the withdrawal request and after one full day had passed. I kindly request a prompt review of my case, the lifting of any unjustified restrictions, and the processing of my withdrawal without further delay.
Hello! Following a review, access to your account has been restricted in accordance with Section 12.8 of the platform’s rules. This action was taken following an internal review and in accordance with applicable procedures. If you need further clarification, please contact the security team. Currently, withdrawals are not available for this account. This decision is not subject to further review.
