1win Blocked My Account And Stuck My Withdrawal Request

I am writing regarding my 1win account from India, account ID 60619***, which was suddenly blocked today and as a result my withdrawal of 5,400 Rs made today is stuck and has not been processed. I was using the service normally when this happened, and I did not receive any clear explanation for the block or for the frozen withdrawal. I tried to reach 1win customer support about this situation, but I have not received any response so far. This lack of communication and the blocking of my funds without explanation is causing me serious concern about the safety of my money and the fairness of the platform. I request that my account be immediately unblocked and that my withdrawal of 5,400 Rs be processed without further delay, or that I receive a clear written explanation and solution regarding the status of my account and my funds.