I am using 1win from India and I am facing a serious problem with my account. My game ID is 61827***. My account was blocked yesterday without a clear explanation. After that, I submitted my documents for verification as requested. My documents were approved and the account shows as verified, but my account is still blocked and I cannot access my funds. There is a balance of ₹22,115 in my 1win account, and this money is currently stuck. I contacted 1win customer support and they told me that I would receive an email on my Gmail address, but I have not received any email from them so far. This is the first time I have ever experienced such a problem on my account. I request that 1win immediately resolve this issue by allowing me to withdraw my full balance of ₹22,115 and by clearly informing me about the reason for the block and the delay in communication. I expect a quick and transparent solution so that I can access my own money without any further waiting.
I am writing regarding a serious problem with my general 1win account verification that is preventing me from accessing my own money. I am using 1win from India and, for the last day, I have been unable to complete the verification process, so my withdrawal is blocked. Because of this, I currently c...
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I am a 1win user from India with Gaming ID 342393810, and I am facing a serious verification issue that is preventing me from accessing my own funds. During the verification process, the system claims that there are multiple accounts in my name and, because of this, I am currently unable to withdraw...
I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they...
I am writing to complain about the unfair blocking of my 1win account and my pending withdrawal. I am using 1win from India. For a long time, I have been playing and losing money on your platform and there was never any problem with my account. However, on 10 January I finally won and requested a wi...
