I purchased a ticket from Obilet with my Ziraat card, but the system canceled it. When I contacted Obilet, they informed me that my money had been restored to my bank. However, when I contacted my bank, they stated that the money had not been deposited and that Obilet was responsible. I contacted Obilet again, and they supplied me with a receipt indicating that the funds were transferred to my bank on April 17, 2024, approximately one month ago. I am now abroad and unable to call the bank, but I need this fixed as quickly as possible and the funds transferred to my account.
On October 15, 2025, I mistakenly transferred $784 to a Tickets.com.tr account through Ziraat Bank Ordu Korgan Branch’s online banking system. Immediately after realizing the mistake, I contacted Ziraat Bank customer service. I was told that I needed to speak with Tickets.com.tr directly in order to...
I booked a flight ticket through Trip.com on November 20 and canceled the reservation just a few minutes later. On the same day, Trip.com promptly processed the refund, but Ziraat Bank has yet to credit the amount to my account. I’ve contacted Ziraat Bank multiple times to address this issue, but d...
I attempted to purchase tickets through Obilet. After speaking with Metro customer service, I was assured tickets were available for June 15th, Saturday, and tried to book online. During the transaction, an error occurred, and ₺1300 was debited from my card. Upon contacting Obilet, I was informed th...
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