I attempted to purchase tickets through Obilet. After speaking with Metro customer service, I was assured tickets were available for June 15th, Saturday, and tried to book online. During the transaction, an error occurred, and ₺1300 was debited from my card. Upon contacting Obilet, I was informed the route was mistakenly listed, now unavailable, and canceled. They said I must wait for a refund, but after 3 days, I've received nothing. Yesterday, I tried again to buy a ticket, faced the same error, and another ₺1300 was deducted. That's ₺2600 in total with no tickets bought. I urgently demand a refund.
On September 5, I purchased a flight ticket for my father from Turkish Airlines via the Obilet platform for the route between Istanbul Airport and Ordu Airport, paying a total of ₺2326. However, I later had to cancel the ticket through Obilet, and after the cancellation, only ₺151 was refunded to me...
I bought an international ticket with the number 5642160131*** for 12,600 TL, but when I canceled it, I only got a refund of 880 TL. They said the ticket was bought from a company called Obilet. I'm really let down by SunExpress and Obilet. I feel like I trusted the wrong person, and I'm not going t...
On November 5, 2025, I purchased an economy class flight ticket from Pegasus Airlines for the Istanbul–Germany route through the Obilet app. On November 6, 2025, more than 14 days before the flight, I canceled my ticket. The PNR number of the ticket is 1FMJEB. I completed the cancellation through th...
I bought a round-trip ticket from Ankara to Elazığ for May 2, 2025, with the return scheduled for May 11, 2025, via Obilet. I had to cancel my ticket because of unexpected issues. Unfortunately, from the ₺3114 I paid, I only received a refund of ₺153. I reached out to Obilet, and they got back to me...
I purchased a round-trip flight ticket from Ankara to Serbia on 05.11.2023. Since the round-trip ticket was not issued, I contacted obilet.com customer service and was instructed to cancel the ticket and rebook it as a round-trip. The total cost for the three adult tickets was ₺13,460. They informed...
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