I purchased a pair of shoes from Zara's official website, and it seems like they have been worn extensively. It's quite alarming that they're deceiving customers by selling used items as brand new, even though they were originally bought as new. It's quite surprising for a well-known brand to mislead customers like this, and it's definitely not something I saw coming.
I bought a pair of Zara shoes, and after the third time I wore them, the leather began to peel away from the edges. When... I phoned the store, they told me that the shoes had been worn and could not be returned. How am I supposed to know if the shoes are defective before I put them on? Why are the sho
I'm really disappointed in the poor quality of these Zara shoes, which I've only worn about ten times. Zara's decision t...o sell such shoddy merchandise and not even stand behind its product is absurd. I purchased these shoes under the impression that they were imported and of high quality, with a gua
Hello. A few years ago, I bought a pair of Zara sneakers that I didn’t wear right away—they stayed in my closet, practic...ally untouched. I finally wore them last season without any issues and really liked them. However, when I put them on again this season, I was shocked to find a massive split in th
I returned the products from my Zara online orders (Order Numbers: 538839, 539147, and 5391*97) within the official retu...rn period via DHL. The returned items (reference numbers: 2157/231, 5063/817, 5644/519, 4174/804, 4174/803) were completely unused. However, my return requests were rejected on the
Exactly 2 months ago, I purchased a pair of Zara jeans directly from the brand’s official online store. I’ve only worn t...hem 4 or 5 times, and I’ve been extremely careful—washed them just twice, strictly following the care instructions provided on the label. Still, the fabric has completely deterior
